Privacy Policy

1. Introduction

Welcome to Buddy.ninja. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.buddy.ninja/ (the "Site") and use our smart pet collar services (collectively, the "Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site or use the Service.

2. Information We Collect

We may collect and process the following types of information:

Personal Data:

  • Identification Information: Name, email address, mailing address, phone number.

  • Account Information: Username, password, account settings.

Device and Usage Data:

  • Device Information: Information about the devices you use to access the Service, such as the device type, operating system, and browser type.

  • Usage Information: Details about your usage of the Site and the Service, including traffic data, location data, logs, and other communication data.

Payment Information:

  • Financial Data: Payment card details, transaction history.

Pet Information:

  • Pet Data: Name, breed, age, health information related to the smart collar’s functionality.

3. How We Use Your Information

We use the collected data for various purposes:

  • To provide, operate, and maintain our Service.

  • To improve, personalize, and expand our Service.

  • To process transactions and manage orders.

  • To communicate with you, including responding to your comments, questions, and requests.

  • To send you promotional information, such as newsletters and other marketing communications.

  • To monitor and analyze usage and trends to improve your experience with the Service.

  • To detect, prevent, and address technical issues.

  • To fulfill any other purpose for which you provide the information.

4. Sharing Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.

  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

  • Legal Obligations: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

  • Protection of Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or illegal activities.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other types of misuse.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: You have the right to request copies of your personal data.

  • Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

  • Erasure: You have the right to request that we erase your personal data, under certain conditions.

  • Restriction of Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

  • Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

  • Objection to Processing: You have the right to object to our processing of your personal data, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at info@buddy.ninja.

7. Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If we become aware that we have collected personal data from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers.

8. Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If we become aware that we have collected personal data from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers.